Email Settings

Email settings live under Components → DC Leads → Settings → Email. DC Leads sends through Joomla's mailer, so the mail method (SMTP, PHP mail or sendmail) is set in System → Global Configuration → Server.

Leads are always stored before any email is sent. A failed email never loses a lead – the Dashboard flags it and you can resend it.

New Lead Emails

Setting	Default	Description
Email me new leads	Yes	Sends a notification for each new lead. Leads are stored either way
Send to	–	Comma separated addresses. Empty uses the From Email in Global Configuration
Send test email	–	Sends a short test to the Send to addresses

Send test email uses the values typed on the page, including the sender below, so you can test before saving. The page keeps what you typed. The message tells you where the test went, or the mail server's error.

The Notification

Each new lead sends one plain text email to every Send to address:

• Subject – "New enquiry from [name]". When the name is empty, the email, phone or form title is used instead.
• Body – the form name, email, phone, subject, message, every other answer, and a link to the lead in the admin.
• Reply-To – the visitor's email address, so replying in your mail app answers the lead directly.

Submissions caught by the spam timer still send the notification, with the subject starting [Possible spam] and a note at the top. If it is a real enquiry, open the lead and set its status to New.

Resending

When a notification fails, the lead shows Email not sent. Fix the mail setup, then select the leads in the list and click Resend email, or open one lead and click Resend email in its toolbar. The Email sent or not filter lists every lead still waiting.

Sender

Setting	Default	Description
From name	Global Configuration From Name	Shown as the sender of every DC Leads email
From email	Global Configuration From Email	Use an address on your own domain (covered by its SPF record), or mail may land in spam

The sender applies to notifications, the auto-reply and the test email.

Auto-reply

An optional thank-you email to the visitor.

Setting	Default	Description
Send auto-reply	No	Sends the thank-you email to the address the visitor entered
Reply-To name	Global Configuration Reply-To Name, else the From name	The name on the reply address
Reply-To email	Global Configuration Reply-To Email, else the first Send to address	Where the visitor's reply goes
Subject	"Thank you for getting in touch"	Empty uses the text shown in the box
Message	See below	Plain text. Empty uses the text shown in the box

The default message is:

Hello {name},

Thank you for your message. We have it and will reply soon.

{sitename}

Placeholders

Both the subject and the message accept:

Placeholder	Replaced with
{name}	The name the visitor entered
{sitename}	The Site Name from Global Configuration

{name} is left empty when the name is longer than 60 characters or looks like a link or email address, so the form cannot be used to send links to other people. "Hello {name}," then becomes "Hello,".

When No Auto-reply Is Sent

• The visitor gave no email address
• The same address already received an auto-reply in the last 24 hours
• The submission was caught by the spam timer
• The submission looks like link spam: a link in the name, HTML or forum link code, or three or more links across the answers